Privacy Policy

Effective Date: 26/8/2025

Helpyourself.to (“we,” “our,” or “us”) operates this website to provide resources, products, and services related to mental health, self-development, and personal growth. We are committed to protecting your privacy in compliance with the EU General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and the Finnish Data Protection Act (Tietosuojalaki 1050/2018).

This Privacy Policy explains in detail what personal data we collect, how we process it, the legal basis for processing, and your rights as a user.

1. Personal Data We Collect

We collect only the data necessary to provide our services effectively. This may include:

  • Identification data: full name, email address, phone number, postal address.

  • Account data: username, login details, profile settings.

  • Transaction data: billing and payment details (processed securely through third-party providers), purchase history.

  • Technical data: IP address, device type, operating system, browser, and cookies.

  • Usage data: interactions with our website, content viewed, preferences.

  • Communication data: messages sent to us via contact forms, email, or live chat.

We do not knowingly collect data from children under 13.

2. Purposes of Processing

We process your personal data to:

  • Provide access to our website and services.

  • Deliver physical and digital products.

  • Manage customer accounts and preferences.

  • Process secure payments and prevent fraud.

  • Send service-related communications and updates.

  • Provide customer support and respond to inquiries.

  • Send newsletters, offers, and promotions (only with prior consent).

  • Analyze usage trends to improve our website and services.

  • Comply with accounting, tax, and other legal obligations.

3. Legal Basis for Processing

Under Article 6 GDPR, processing is based on:

  • Contract: to fulfill purchases or provide services.

  • Legal obligation: for accounting and tax purposes.

  • Consent: for marketing, newsletters, and cookies.

  • Legitimate interest: to improve services, ensure security, and prevent abuse.

4. Data Retention

We keep your data only as long as necessary:

  • Customer accounts: until deleted by you.

  • Payment and transaction records: 6 years (Finnish tax law).

  • Marketing data: until you withdraw consent.

  • Technical logs: typically 12–24 months.

After these periods, data is securely deleted or anonymized.

5. Data Sharing

We may share your personal data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Hosting providers and cloud platforms

  • Analytics providers (Google Analytics, only with consent)

  • Marketing partners (only with consent)

All third parties are bound by Data Processing Agreements (DPAs) and may not use your data for other purposes.

6. International Transfers

If your data is transferred outside the EU/EEA (for example, via US-based cloud providers), we ensure protection through:

  • Standard Contractual Clauses (SCCs) approved by the EU.

  • Adequacy decisions by the EU Commission (where applicable).

7. Security Measures

We implement strict technical and organizational measures:

  • HTTPS/SSL encryption for secure browsing.

  • Role-based access control and authentication.

  • Regular security audits and backups.

  • Limited access to personal data (only by authorized staff).

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data (Art. 15 GDPR).

  • Rectify inaccurate data (Art. 16).

  • Request deletion (Art. 17).

  • Restrict processing (Art. 18).

  • Data portability (Art. 20).

  • Object to processing (Art. 21).

  • Withdraw consent at any time (Art. 7).

You can exercise these rights by contacting us at privacy@helpyourself.to.

If you believe your rights are being violated, you may complain to the supervisory authority:

Office of the Data Protection Ombudsman
Ratapihantie 9, 6th floor, FI-00520 Helsinki, Finland
Website: https://tietosuoja.fi